Why does WhatsApp delete inactive accounts?

WhatsApp deletes accounts that are inactive and, if you use the messenger, it is important to understand how the process works to prevent this from happening against your will. Fortunately, it is not irreversible. So even if your account is removed, there is a way to get it back.

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The action is carried out by WhatsApp to maintain security on the platform and, according to the messenger itself, limit data retention to protect users' privacy. But after all, what is an inactive account?

For the platform, inactivity occurs when the user does not connect to the messenger for more than 120 days. The period is only interrupted when the account is accessed with an internet connection. If the user enters the application without the device being connected to any network, their registration will be inactive.


WhatsApp deletes inactive accounts to maintain user security and privacy (Image: Mourizal Zativa/Unsplash)

In 2021, the updated Terms of Service and Privacy Policy were implemented. At the time, the messenger highlighted that the policy related to inactive accounts would remain in force.

How to recover an inactive WhatsApp account

If WhatsApp deletes your inactive account, do not uninstall the app from your device. After all, this is where conversations, records and other user data are stored. For recovery to be more effective, it is important that you have recently backed up.

Firstly, try to access your account normally. If it doesn't work, the solution is to register again with the same credentials and on the same device. After that, the application will process all the stored content and within a few minutes it will be available to you.

Gabriel Lafetá Rabelo

Father, husband, systems analyst, web master, owner of a digital marketing agency and passionate about what he does. Since 2011 writing articles and content for the web with a focus on technology,